the editor of APICS The Performance Advantage.
The articles by Allen en Plenert in the June issue of APICS The
Performance Advantage made me curious about business process re-engineering. So
I bought and read the 1994 paperback edition of "Reengineering the
Corporation" by Hammer & Champy 'The monumental New York Times
"Why is this book so popular in the
US-businessworld and what's the matter with the companies these praising CEO's
on and inside the cover are leading?" I wondered after finishing the book.
I found two possible reasons myself which I will give below. I would like my
APICS-fellow-members to comment on these reasons and maybe give some more.
The first reason comes from Mintzberg on
Management: 'But American industry and other sectors today seem to me to be
inundated with machine organizations, ...(page 261)'. This type definitely needs
The second one comes from a speaker at a seminar in
Holland who told his audience: 'The quality or health of a nation's economy and
its companies is inversely proportional to the number of MBA-courses offered;
compare the US an the UK with Japan and Western Germany. In the latter hardly
any MBA can be found.' That may be the reason why the cover tells: 'Forget what
you know about how business should work - most of it is wrong.'
When a company needs re-engineering I think the management made mistakes.
If it worked with JIT/Kaizen/Lean production it would have left the machinelike
Tayloristic functionally divided organization in a more stepwise way. This
requires less effort than the turn around by re-engineering.
Leendert J. Lekkerkerk CIRM